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FAQ

Frequently Asked Questions


Once your order is shipped we will send a confirmation email to you including a tracking number which is available to be tracked on either USPS or UPS website. If you are having trouble with tracking your order, please contact us.

It is easy and simple. Once you log in to your account. On the left side platform, you can see variety list. Click the “Addresses” option, here you can edit your shipping or billing address in respectively.

Yes, you can. When you register an account, we will provide you two options of filling address: Billing Address and Shipping Address. Click on “Edit” to edit your address.

If you are ordering without an account, you select the “Ship to the different address” under the Billing Address section at the Checkout Page. Then, you can fill your shipping address right below.

Surely. Please refer to our Return Policy for getting more information.